1.) The primary responsibility of Abek's & Sons is to provide 100% customer service and satisfaction. Also, build a strong customer relationship.
2.) Only reasons for leaving a job:
A. completely repaired with 100% satisfaction
B. parts on order before leaving job site.
C. letting the customer know when we will be back, and how much parts will cost.
3.) Prompt response time.
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A. Call back within 15minutes of receiving a call or page. Every call is treated with a sense of urgency.
4.) Honesty is a very important value to Abek's & Sons. We believe by providing 100% honesty to our customers, we will build a long future together.
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5.) We are a knowledgeable based company. Significant on-going training is a key to our future and a definite benefit to our customers.
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